We'll keep this short. At River and Rock HQ we are pretty simple. I mean, not simple, but simply put; River & Rock Lifestyle is about freedom and exploration to carve your own path and make your own waves around the globe. Pretty cool, we hear you say.
Beyond Four Walls - Video
- HERE'S SOME JAW DROPPING WISDOM FROM OUR Q&A -
"Trees are cool. I have heard on the grapevine that a tree will be planted every time I get my next sweet ‘tee’ fix from River & Rock? Is this legit?"
Totally legit. We work with One Tree Planted to make sure that every order you send our way results in a new sapling taking root somewhere in the world. Some of the awesome places you’ll find River & Rock trees popping up include North America, Africa & Asia to name a few. Also, we agree, trees are the coolest!
" OMG! I’ve just clocked the ‘ruff day’ top. I LOVE DOGOS… I MUST HAVE THIS SWEATER! Right now, I am snowboarding in Whistler. Is this going to be a problem? "
Wow, okay, thanks for sharing. Absolutely no problem at all. So long as the postman is brave enough to get close to wherever you are then we can definitely get this sorted. We offer totally free worldwide shipping on all orders! You can thank us later.
"I want my new favourite hoodie now! But a little birdy told me that it’s not been made yet?"
Tweety-pie wasn't lying. Your hoodie will be made to order, just for you.
We totally get that you want to get your mitts on our fine threads before the cows come home. Thing is, we’d love nothing more than to produce 350,000,0000,000 of our top notch tees and be sure that they are not going to end up lonely and dust laden, lost on the top shelf.
However we have a vision to ensure that no tee, hoodie or beanie will be left without a home and that no thread of cotton or splash of ink goes to waste. It’s just another way to make sure we are keeping our world that little bit greener.
That said, don’t fear because the very second that you send us your order, day or night, we will get straight to work and your new gear will be on its way before you know it; hot off the press! Good things come to those who wait, right?
"Dear Agony Aunt, me and my new tee have not hit it off as expected because, (a) it never arrived (b) the dog ate it (c) that spark just wasn’t there. What do I do to next?"
Oh Jeez! We hope this never happens but if you receive your order in a less ideal state or not at all (take note of our production and shipping times) then definitely let us know. You can drop us a message by clicking that button with the smiley face in the bottom right of your screen. If your just not getting those positive vibes from your new stuff or the spark is lacking then make sure you act fast because we offer 14-Day returns to make sure your goods are a match made in heaven. These returns will need to be minus teeth marks or loose threads.
"My store is missing something and I’ve just found it on your site! Please, please, please can you send some River and Rock stock our way!"
Oh my, you’ve made us blush. We are all about connecting with new brands and forming new partnerships so would sure like to hear from you! You can drop us a message by clicking the intercom button at the bottom right of your screen or email us at firstname.lastname@example.org.
"I feel like we could be best buds. I’d like to share River and Rock with my followers. Is this a thing?"
Absofreakinglutely! We’d really appreciate you talking about us to your following. So much so that we do have an Affiliate programme. Drop us a message if you’d like to hear more.
Ah, basically if your in love with our products, shucks thanks guys, then we can give you your own discount code for friends, family and followers and if they use the code not only do they get a discount you’ll also get a piece of the pie! Yum! Drop us a message if your interested and would like to apply.
"How often do I need to wash my new tee?... aaand how would I go about this?"
Slightly concerned that this is even a question. Hmm, well we don’t want to sound like nagging parents but nonetheless let’s drop some of our wisdom when it comes to looking after your new clothes. That means not mixing your hot pink socks with your crisp, white tee or letting the dog bound up to you gung-ho with muddy paws (although we know at times the latter cannot be avoided). If fido does leave your latest sweater with some undesired, muddy prints then we recommend that you flip your tee, sweater or hoodie inside out and wash at 30. Once washed let nature do the drying (do not tumble dry) and whatever you do; do not iron directly over the print. *mic-drop*
Don't Sweat(er) it.
If you're the type who'll batten down the hatches at the first sign of a stiff breeze then check out our Hoodies & Sweaters. Warm, Cosy & ideal for keeping chills at bay.
We're not 'tees-ing'. We got Tees.
The heart of many outfits across the globe. The Humble Tee. Except, there is very little humble about our tees. Organic Cottons, delightful designs and bold staples.
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Production & Shipping Times
Simply put, we offer free worldwide shipping and your new favourite sweater will only be made when you send an order our way. Please allow the following as an estimate to get your gear...
- UK - Allow 4 to 8 Working Days
- EU - Allow 6 to 10 Working Days
- Everywhere Else - Expect 10 to 15 Working Days
No thread of cotton or splash of ink goes to waste as your new tee will only be printed when you send an order our way. It’s just another way to keep our world a bit greener!
When placing your order with River & Rock we'll get straight to work on getting your order prepared. We aim to get your order shipped within 3 to 5 working days.
Once shipped via Royal Mail's 1st Class service your order will often arrive, for those in the UK, the next working day but can take up to 3 working days.